When Does Software Monetization End for SaaS?
2011-07-27
Great companies consider and plan for the whole user experience – the product, its price, how its purchased, updates through its life and the service and support provided. In the days when products were purchased up front – and the monetary relationship came to a close – all the burden was on the buyer to research, plan and hope that, after parting with their money (monetization ends), the product will have met and continued to meet or exceed their expectations ... View Article