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About Sentinel Cloud Services

Sentinel® Cloud Services bring SafeNet's industry-proven experience in software licensing and entitlement management to the cloud. Built leveraging the company's more than 25 years of experience delivering best-in-breed software licensing and management solutions, but architected from the ground up to support all of the unique requirements of cloud service delivery, Sentinel Cloud Services is the industry's only complete and proven solution for software monetization in the cloud.

Sentinel Cloud Services makes it quick and easy for SaaS providers to build versatile service catalogs, provision and authorize user access, measure service usage, and instantly adapt their service offerings to embrace new and evolving market opportunities. Only with Sentinel can software publishers successfully package, deliver, and manage any cloud-based application delivered to a PC, laptop, mobile device or otherwise.

Fully aligned with the software monetization lifecycle, Sentinel Cloud Services enables software publishers to:

cycle-diagram

Define

service catalog and pricing models at the feature-level to boost product versatility and business agility.

Provision

service agreements instantly to improve operational efficiency and minimize manual errors.

  

Control

user authorization to ensure service agreement compliance and prevent unintentional or malicious overuse.

Measure

customer usage for business intelligence and billing support to simplify operations and improve strategic decision-making capabilities.

  

Adapt

service offerings and pricing models on the fly without the involvement of engineering to instantly embrace evolving market demands.

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How Sentinel Cloud Services Work

Sentinel Cloud Services makes it quick and easy for SaaS providers to build versatile service catalogs, provision and authorize user access, measure service usage, and instantly adapt their service offerings to embrace new and evolving market opportunities. Only with Sentinel can software publisher successfully package, deliver, and manage any cloud-based application delivered to a PC, laptop, mobile device or otherwise.

Service Catalog Definition and Provisioning

Sentinel Cloud enables software publishers to define, automatically provision, and flexibly manage robust service catalogs right down to the feature level to maximize market applicability and improve operational efficiencies.

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User Authorization Control and Management

Sentinel Cloud enables cloud services to control use of their services right down to the feature level to ensure service agreement compliance and to support business models that rely on feature access control such as premium feature add-ons, and feature-based service packages. Find out how now!

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Service Usage Tracking & Reporting

Cloud constantly monitors and stores all service usage data, providing cloud service providers with an extraordinary amount of invaluable information that can be used to influence business decision making, roadmap prioritization, and even fuel business critical processes including billing. Find out how now!

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Sentinel Cloud Features

Sophisticated Service Catalog Definition

Enterprise customers are used to consuming software through sophisticated licensing models. This expectation does not change when the same applications transform into services offered via the cloud. Therefore, in order to achieve maximum profitability, cloud service providers require the flexibility to easily and efficiently bundle their application to reach a range of unique market segments. Sentinel Cloud Services feature a flexible framework supporting a rich array of license models, enabling customers to utilize a wide variety of business controls. The services make it quick and simple for cloud service providers to create and manage service catalogs, feature bundles, and licensing models on the fly. Having the required building blocks to easily create and maintain a sophisticated service offering allows cloud service providers to grow their business and focus their valuable R&D resources on delivering core service value.

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Automated Service Agreement Provisioning

Sentinel Cloud Services enable customers to simplify provisioning and service management with contract creation, activation, and modification. The automation of service agreement provisioning allows for increased accuracy and reduced operational costs, and provides a scalable licensing solution. By connecting back office systems through a standard Web services interface, the entire lifecycle of a customer's contract can be efficiently managed and automated.

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Feature Level Authorization

Sentinel Cloud enables service agreement compliance with feature-level control, making it easy for cloud service providers to easily maintain multiple levels of access to their service, and allowing customers to optimize how they consume the service. Additionally, feature-level authorization enables cloud service to introduce new or highly popular features at a premium to maximize market applicability and profitability.

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Detailed Service Usage Tracking and Reporting

The solution’s usage tracking and reporting features enable service providers to analyze data and identify trends in order to improve business decision-making capabilities, and instantly respond to emerging market opportunities. Sentinel Cloud Services aggregates granular usage data from all the instances of your application to drive the creation of usage records for automated rating and billing solutions to improve operations efficiency and accuracy.

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Service Catalog and Pricing Model Reconfiguration without Engineering Involvement

End user requirements, budgets, and business objectives change daily. Service catalog flexibility, both in pricing and functionality, is required to realize emerging new business opportunities on the fly and prevent customer attrition. The unique design of Sentinel Cloud Services enables SaaS providers to instantly reconfigure feature sets and business models based on dynamic market feedback and usage data collected by the entitlement management system, allowing service providers to instantly embrace evolving market demands.

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Centralized Licensing Management for SaaS & On-Premise Applications

Maintaining a centralized licensing platform for both SaaS and on-premise offerings allows for increased operational efficiencies and an improved customer experience. Managing all licensing technologies (on-premise applications protected with SafeNet licensing, on-premise applications protected with homegrown licensing, and cloud-delivered services) with a single management platform provides software publishers with a consistent view of customer contracts, usage, and product consumption. Additionally, Sentinel Cloud Services enable customers to improve the end user experience by providing access to all product offerings through a single self-service portal in a consistent, professional, and user-friendly way.

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Reaching the Mobile Market with Sentinel Cloud Services

Cloud applications are dependent on Internet connectivity to function and therefore can be utilized by any Web-connected device, including, but not limited to, PCs, laptops, and mobile handsets. As mobile handsets, such as smartphones, evolve, they are becoming increasingly dependent on Web access to run some of their most sought-after features and apps. This growing acceptance for Web-dependent mobile devices is lowering the barrier of entry into the mobile market for software vendors. Engineered specifically to support the catalog, licensing, and consumption management of any Web-dependent software service, Sentinel Cloud Services provides software vendors with a complete solution to provision, control, and manage usage of mobile cloud applications. 

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Sentinel Cloud Recent Releases

Release 3.0 (December 28, 2012)

Release Details:

Web Service Licensing Interface – A newly introduced licensing interface that allows a software publisher to license their application/service through the use of a Web Service interface. Using this interface, a software publisher can leverage Sentinel Cloud from any development environment and from any platform.

User Log Tampering Notification– Sentinel Cloud now has a mechanism to provide notification upon detection of tampering of usage logs.

Release 2.1 (July 2, 2012)

Release Details:

License Model Time Granularity – Sentinel Cloud now allows a software publisher to define down to the hour/minute while defining a license start and end date. This also provides the capability of defining a license that is valid for only a few hours, for instance 5 hours. 

Concurrent License Session Refresh– A newly introduced API that allows refreshing a concurrent license model session. Through the refresh a software publisher has finer control in tracking sessions that are no longer in use.  

License Models Include Vendor Attribute  - A new attribute, Vendor Attribute, has been introduced to allow a software publisher to define a value that can be queried during run-time by the application. This provides the capability to specifying configurable data during license creation that can further control the behavior of the application. Also introduced were two additional reports for use with the Vendor Attribute: Custom Vendor Attribute Report and Feature Usage Based on Vendor Attribute Report. 

Release 2.0.0 (March 13, 2012)

Release Details:

Application Hybrid Deployment Support – Sentinel Cloud allows a software publisher to license and authorize users to an application that is delivered as either a service in the cloud or on premise inside a customer’s networks. This feature enales a software publishers to take advantage of the entire licensing feature set through a common licensing API. This allows the software publisher, with the same source code, to license their application once for all delivery methods and then when they sell their application they can then choose which way to deliver, whether it be in the cloud or on-premise.

EMS Custom Attributes – The ability to store custom data, inside EMS, for each Feature, Product, Customer, Contact, and Entitlement.  

Release 1.3.0 (December 22, 2011)

Release Details:

Sentinel Cloud C Runtime interface has now been fully verified to work on Ubuntu 10.04. 

Release 1.3.0 (November 30, 2011)

Release Details:
NOTIFICATIONS -  The ability to pre-set rules that the licensing system will send notifications when licensing events occur (or are near). 
These notifications can be sent via email to the software publisher and/or to the owner (customer) of the license. The following rules were introduced in this release:

  • License Date Expires In N Days
  • License Date Has Expired
  • License Usage Exhausted
  • License Consumption Has Reached N%
  • License Has Entered Into Grace Period
  • License Has Not Been Used From N Days

Release 1.2.0 (August 16, 2011)

Release Details:

GRACE: EXECUTIONS - Improved licensing: Enable your (ISV) customers to exceed their limits with a predefined grace period. Do not deny access to your (ISV) customers to your service instead, allow them to extend beyond their paid for terms and use the opportunity to improve relations and drive sales events.

SENTINEL CLOUD RUNTIME C-INTERFACE – Extending the interfaces supported to leverage the capabilities of our Sentinel Cloud system by allowing applications that can interface with C libraries to call the licensing APIs.  


Release 1.1.0 (July 25, 2011)

Release Details:

GRACE: SUBSCRIPTION - Improved licensing: Enable your (ISV) customers to exceed their limits with a predefined grace period. Do not deny access to your (ISV) customers to your service instead, allow them to extend beyond their paid for terms and use the opportunity to improve relations and drive sales events.

USAGE BASED ON ISV METRIC – Monetize your offering in new ways: track and monetize your customers usage based on your defined metric. Do you want to monetize system utilization, how much bandwidth your customers are consuming, how much data is being stored or downloaded, how many times a customer uses a feature, how long a feature is being used? Sentinel Cloud enables you more flexible ways to do business with your customers

SENTINEL CLOUD DELL BOOMI ATOMSPHERE CONNECTOR – The newly introduced, Dell Boomi certified, Sentinel Cloud Atomsphere Connector makes integrating Sentinel Cloud into the industry’s most common ERP, CRM, billing and marketing automation systems quick and easy – enabling you to embrace all the benefits of a software licensing and entitlement management solution without any of the headaches associated with system integration. Leveraging the tight integration the AtomSphere can provide between Sentinel Cloud and the industry’s most widely deployed back office applications, you can easily automate many business processes including but not limited to customer on boarding, billing support, product catalog synchronization, and ongoing customer management.

SAFARI – Sentinel Cloud will fully support the Safari browser allowing us to demonstrate the full capabilities of using Sentinel Cloud from devices leveraging Safari (iPad, iPhone, Mac, etc)