iKey Technical Support

1. Driver Update - Most issues can be resolved by updating your iKey driver to the latest version. Please refer to the common software download matrix for the latest iKey driver.

2. Authentication Solution - For users who need utilties, PKCS#11 or MSCAPI interfaces for the iKey products, download the latest version of the authentication solution from our software download matrix.

Common Software Downloads:

	Name	Version	OS	Product	Size
	Key Driver (MSI Installer)	v4.0.0.1020	Windows 2000/XP/2003	All iKey Products	833 KB
	iKey Driver (EXE Installer)	vv4.0.0.20	Windows 2000/XP/2003/Vista	All iKey Products	2.52 MB
	iKey Driver (MSI Installer)	v4.0.0.18	Windows 64-Bit OS XP/2003	All iKey Products	0.98 MB
	iKey Driver (EXE Installer)	v4.0.0.18	Windows 64-Bit OS XP/2003/Vista	All iKey Products	1.58 MB
	iKey Driver with iKey 1000 Token Utilities (iKeyAll)	v4.0.0	Windows 95/98/NT/2000/XP	iKey 1000	6.3MB
	iKey Finder	v2.0	Windows 95/98/NT/2000/XP	iKey 1000	1.7 MB

If you are still unable to solve your problem with the downloads listed above, please search the Knowledge Base for a solution to your particular issue.

If you are still unable to solve your problem, complete the following End User Tech Support Form to for additional assistance. An incomplete form may delay the process, so please complete as much information as you can.

SafeNet Customers - you can find additional information through the Customer Connection Center. Click here to log into the Customer Connection Center.