Technical Support

Drivers and Utilities

Get the latest SafeNet product drivers and troubleshooting utilities.

Note: Many issues can be resolved by updating your driver to the latest version.

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Cryptocard Customer? Find Support Here.

Existing Cryptocard customers can find Blackshield related support links here.

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Downloads and Developer Kits

Try our industry-leading products before you buy.

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Knowledge Base

Looking for a Patch release, FAQs, Technotes, WhitePapers, etc.

Click here to view the top 10 most frequently asked technical support questions

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Customer Connection Center 

Existing customers with a Customer Connection Center account can log in to manage incidents, get latest software upgrades and access the complete SafeNet Knowledge Base repository.

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Government Solutions Technical Support

For Type 1 product technical support, visit our Government Solutions Division support.

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Technical Support Contact Information:
Phone: 800-545-6608 (US)
Phone: +1 410-931-7520 (International)
eMail: support@safenet-inc.com