Technical Support

Drivers and Utilities

Get the latest SafeNet product drivers and troubleshooting utilities.

Note: Many issues can be resolved by updating your driver to the latest version.

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Cryptocard Customer? Find Support Here.

Existing Cryptocard customers can find Blackshield related support links here.

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Downloads and Developer Kits

Try our industry-leading products before you buy.

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Knowledge Base

Looking for a Patch release, FAQs, Technotes, WhitePapers, etc.

Click here to view the top 10 most frequently asked technical support questions

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Customer Connection Center 

Existing customers with a Customer Connection Center account can log in to manage incidents, get latest software upgrades and access the complete SafeNet Knowledge Base repository.

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Commercial Support

Phone: (800) 545-6608
Email: support@safenet-inc.com

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Government Technical Support (For U.S. Government Agencies and Associated Contractors)

Phone: (866) 307-7233
Email: govsupport@safenet-inc.com

KIV7 and other Type 1 products including KG340 are now supported by Raytheon.