Technical Support

DP Support Blog CTA Image

Drivers and Utilities

Get the latest SafeNet product drivers and troubleshooting utilities.

Note: Many issues can be resolved by updating your driver to the latest version.

Gray line

Security Updates

Get the latest information on any security vulnerabilities within SafeNet products.

Gray line

Downloads and Developer Kits

Try our industry-leading products before you buy.

Gray line

Knowledge Base

Looking for a Patch release, FAQs, Technotes, WhitePapers, etc.

Click here to view the top 10 most frequently asked technical support questions

Gray line

SafeNet Service Portal

Existing customers with a SafeNet Service Portal account can log in to manage incidents, get latest software upgrades and access the complete SafeNet Knowledge Base repository.

Gray line

Data Protection Technical Updates Blog

Read and subscribe to our blog to get the latest product news, links to downloads, notes about new and upcoming product releases, and more.

Gray line

Cryptocard Customer? Find Support Here.

Existing Cryptocard customers can find Blackshield related support links here.

Gray line

Commercial Support

Phone: (800) 545-6608

Gray line

Government Technical Support (For U.S. Government Agencies and Associated Contractors)

Phone: (866) 307-7233
Email: govsupport@safenet-inc.com

KIV7 and other Type 1 products including KG340 are now supported by Raytheon.